Return and Refund Policy

The After Dark Collective — theafterdarkcollective.com Effective date: [07/22/26] Last updated: 07/22/26

Thank you for shopping with The After Dark Collective. Please read this Return and Refund Policy carefully before making a purchase. By placing an order on theafterdarkcollective.com (the "Site"), you agree to this policy, which is part of our Terms of Service .

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1. All Sales Are Final

All sales are final. We do not accept returns, exchanges, or cancellations, and we do not offer refunds or store credit once an order has been placed, except where described in Section 3 or where required by law.

This applies to all products and services sold through the Site, including [tickets, memberships, merchandise, digital products, event passes, and other items — 

Please review your order carefully, including sizes, quantities, dates, and details, before completing your purchase.

2. No Returns or Exchanges

We do not accept returns or exchanges for any reason, including change of mind, incorrect size or fit, or dissatisfaction with a purchase that matches its description.

3. Limited Exceptions

Even though all sales are final, we will work with you in the following situations:

Damaged, defective, or incorrect items. If your physical item arrives damaged or defective, or we send you the wrong item, contact us at [CONTACT EMAIL] within [7] days of delivery with your order number and clear photos of the item and packaging. If we confirm the issue, we will, at our option, replace the item or issue a refund or store credit for the affected item.

Duplicate or erroneous charges. If you were charged more than once for the same order or charged an incorrect amount due to a technical error, contact us and we will correct it.

Cancelled events or services. If we cancel an event or service you purchased, we will [issue a full refund / offer a credit toward a future event / offer your choice of a refund or credit]. If an event is rescheduled, your purchase will remain valid for the new date, and refunds will not be offered unless stated otherwise at the time of rescheduling. 

Where required by law. Nothing in this policy limits any rights you may have under applicable consumer protection laws.

4. Non-Transferable Tickets and Access 

Tickets, memberships, and access passes are non-refundable and, unless stated otherwise at purchase, may not be transferred or resold. We are not responsible for lost, stolen, or unused tickets or for missed events.

5. Digital Products 

Because digital products and downloads can be accessed immediately, all digital purchases are final and non-refundable once access has been provided.

6. Shipping Issues 

We are not responsible for delays, lost packages, or delivery failures caused by carriers, incorrect addresses provided at checkout, or events outside our control. Please make sure your shipping information is accurate. If a package is lost in transit, contact us at [CONTACT EMAIL] and we will review the situation case by case.

7. Chargebacks and Payment Disputes

If you have a problem with an order, please contact us first so we can try to resolve it. Filing a chargeback or payment dispute for a purchase that is covered by this all-sales-final policy may result in cancellation of your account, refusal of future orders, and submission of evidence of your purchase and acceptance of this policy to your payment provider.

8. How to Contact Us

For questions about this policy or to report an issue with an order, please contact us:

The After Dark Collective Email: Theafterdarkcollectiveinfo@gmail.com 

Please include your order number and the email address used at purchase.

9. Changes to This Policy

We may update this policy from time to time. The version posted on the Site at the time of your purchase applies to that purchase.